Each Fabricator Member of the International Solid Surface Fabricators Association agrees to observe high standards of honesty, integrity, and responsibility in the conduct of their business.
• By adhering strictly to the highest quality standards of fabrication and installation
• By promoting only those products and services that are proven quality and value
• By writing contracts and warranties that are clear, honest, and fair to all parties involved
• By honoring all contractual obligations in a reasonably prompt manner
• By quickly acting on and attempting to resolve all customer complaints, and in situations where complaints appear unreasonable and persistent, by encouraging the customer to initiate an approach third party dispute settlement mechanisms
• By being fiscally responsible and honoring all legitimate financial obligations
• By maintaining all required licenses and insurances;
Each ISSFA Fabricator certifies that the foregoing is true and correct to the best of their knowledge, and does agree to abide by the Code of Ethics of the International Solid Surface Fabricators Association for as long as they hold an active membership, therein.
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